HAMPTON INN & SUITES BOSTON CROSSTOWN CENTER | Stay downtown in Boston

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Key details

Hotel Overview

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

Hampton Inn & Suites Boston Crosstown Center - Mid-range hotel with free breakfast near Fenway Park

Located in Boston's South End, this hotel is a 10-minute drive from Fenway Park and 1.8 km from the Boston Museum of Fine Arts. It offers a free shuttle to Logan International Airport, 5.6 miles away. Amenities include a heated indoor pool, fitness center, spa, business center, and meeting rooms. The hotel provides free WiFi, a complimentary hot breakfast, and a 24-hour front desk. Nearby attractions include the SoWa Art + Design District (1.5 km) and The Shops at Prudential Center (1.9 km).

Additional perks of the hotel

Free continental breakfast

Grocery/convenience store onsite

Halisi Day Spa offering massages

Free airport shuttle

Late check-out (where available)

Dry cleaning/laundry services

Car rental service

Gift shop/newsstand

Pet-friendly rooms (max weight: 75 lbs)

Rooms & Suites

All rooms include air conditioning, free WiFi, safes, and flat-screen TVs. Some rooms feature seating areas. Suites are spacious and bright, with some adapted for guests with special needs. Bathrooms have shower/tub combos, Neutrogena toiletries, and single sinks. Rooms are decorated in tan and cream tones.

Other conveniences

Ironing facilities

Tea and coffee makers

Microwaves and refrigerators in some rooms

Earplugs and make-up remover cloths provided

Stayover housekeeping available on request

Full cleaning every fourth night/fifth day

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

King Room King Bed Non-Smoking

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

room details

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Room Two Queen Beds Non-Smoking

Max:

2 persons

28 m²

Bed options:

2 King Size Beds

Shower

room details

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King Studio Suite Non-Smoking

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre

Boston 1.8 km

Airports

Logan (BOS) 8.4 km

Worcester Regional (ORH) 77.8 km

Train

Boston South Station 2.7 km

Underground

Massachusetts Avenue 1.4 km

Andrew 1.4 km

Bus

Bus stop100 m

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 25 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Free shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning

Dining

Restaurant
Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Hotel Location

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

Map view

811 Massachusetts Avenue, Boston, Massachusetts, United States, 02118

City landmarks

Stadium

Fenway Park

2.5 km

Market

Faneuil Hall Marketplace

3.4 km

Museum

Museum of Fine Arts

2.4 km

Park

Boston Public Garden

2.4 km

Landmark

Boston Common

2.6 km

Landmark

Freedom Trail

2.6 km

Museum

Isabella Stewart Gardner Museum

2.2 km

Museum

Boston Tea Party Ships & Museum

2.9 km

Library

Boston Public Library

2.4 km

Parking area

Skywalk Observatory

2.3 km

Square

Copley Square

2.4 km

Aquarium

New England Aquarium

3.5 km

Spa Centre

Newbury Street

2.1 km

Museum

Museum of Science

3.9 km

Church

Trinity Church

2.4 km

Theatre

Boston Symphony Hall

1.6 km

Landmark

Boston Children's Museum

2.9 km

Tower

John Hancock Tower

2.4 km

Park

Emerald Necklace

2.2 km

Gallery

SoWa Art + Design District

1.3 km

Monument

New England Holocaust Memorial

3.4 km

Zoo

Franklin Park Zoo

3.3 km

Landmark

The Mapparium

1.9 km

Museum

The Institute of Contemporary Art

3.3 km

Library

The Mary Baker Eddy Library

1.9 km

Public Building

Old State House

3.2 km

Landmark

Quincy Market

3.4 km

Landmark

Chester Park

890 m

Landmark

Back Bay

2.5 km

Convention Centre

John B Hynes Veterans Convention Center

2.5 km

Nearby

Hospital

Boston Medical Center

320 m

Restaurants

Dunkin'

80 m

616 Massachusetts Ave

McDonald's

280 m

870 Massachusetts Ave

Blunch

440 m

59 East Springfield Street

Mike's City Diner

670 m

1714 Washington St

Code Ten

820 m

1638 Washington St

The Hen House Wings 'n Waffles

910 m

1033 Massachusetts Ave

Victoria's Diner

810 m

1024 Massachusetts Ave

Guest Reviews & Ratings

What Guests Are Saying?

96%

loved it & would return

clean

friendly staff

noisy rooms

safety concerns

9.6/10

Perfect

Rooms

7.0

Location

5.0

Service

8.2

Dining

6.5

4/5 based on 1549 reviews

#81 of 93 hotels in Boston based on Tripadvisor

John

United Kingdom, April 2024

6.0/10

The hotel has some drawbacks like constant room noise, overlooking areas with homeless gatherings, and cleanliness issues. However, the friendly staff offer adequate service. The location is not the safest due to nearby clinics and busy streets, but it has some conveniences. The dining options are decent but could have better hours. Overall, the hotel has its ups and downs.

Rooms

5.0

The room had a constant loud noise and overlooked the street and hotel entrance. It was not very clean, with leftover food from previous guests.

Service

7.0

The staff seemed to be just doing their job, and I felt the service lacked a personal touch. They did handle reservations and requests adequately.

Location

5.0

The hotel is situated in a questionable area with homeless individuals and near busy streets and clinics. Some conveniences are close by but safety can be a concern.

Dining

6.0

The dining options were decent, but I felt they should have more flexible hours. The food quality was satisfactory.

Facilities

6.0

Jeff

United States, March 2024

7.0/10

My stay at the hotel had its ups and downs. The rooms were clean and comfortable, but the noise from the traffic outside made it hard to get a good night's sleep. The service was good overall, with some friendly staff members giving helpful advice. The location was not the best, with safety concerns due to homelessness in the area. On the bright side, the hotel was close to major tourist spots. The dining experience was a plus, especially the delicious free breakfast offered. Overall, a mixed experience but with some highlights.

Rooms

7.0

The rooms were clean and comfortable, but the noise from the traffic outside our corner room was disruptive 24/7.

Service

8.0

The service was good, with friendly staff members offering helpful advice. Some staff were not as friendly as expected.

Location

5.0

The location had safety concerns with homelessness around, but it was convenient to major tourist spots.

Dining

9.0

The dining was a highlight, especially the free delicious breakfast provided. Although not gourmet quality, it was satisfying.

Facilities

6.0

clean

noisy rooms

Peter

United Kingdom, February 2024

7.6/10

The hotel provided a comfortable and clean stay, although there were some issues with cleanliness like finding leftover food from the previous guest which was promptly handled by the front desk. The rooms were cozy and well-equipped, but the parking should ideally be included in the room rate instead of being an additional charge.

Rooms

8.0

The room was big, clean, and comfortable.

Service

9.0

The service was punctual and friendly.

Location

6.0

The hotel's location seemed a bit sketchy on one side and was a bit far from downtown attractions, which could be inconvenient for those looking to explore the city.

Dining

7.0

The dining experience offered decent options with a variety of food including cereals, waffles, and hot meals.

Facilities

8.0

The hotel had a range of amenities that added convenience to the stay.

Bill

United States, January 2024

6.8/10

My stay at the hotel had its ups and downs. The rooms were clean and well-equipped, but there were a couple of mechanical/plumbing issues that were promptly fixed. It was convenient to have teas and coffee available in the foyer. However, there were some concerns about the area's safety and the frequency of the shuttle service.

Rooms

8.0

The room seemed fresh and clean, like someone had been smoking weed in it before, but it was well equipped with all I needed. The immediate attention given to the mechanical/plumbing problems was commendable.

Service

7.0

The service was friendly and very helpful, although some warnings about the area made me extra cautious. The availability of car hire, dry cleaning, and shuttle service was convenient.

Location

6.0

The location felt a bit unsafe with a noticeable presence of homeless individuals, and there were concerns about the shuttle timings not being as frequent as advertised. However, the proximity to the city center was a plus.

Dining

6.0

The dining experience was average, with some room for improvement in terms of space and variety of tables available. However, the tea and coffee offerings were appreciated.

Facilities

7.0

The facilities were decent, with a few minor issues but nothing significant to complain about. It had everything necessary to ensure a comfortable stay.

Edward

United Kingdom, October 2023

7.8/10

My stay at the hotel was comfortable and offered fair value. The room, while a little cramped for my family of five, was cozy. The TV had limited American channels, but unfortunately not many news channels were available.

Rooms

7.0

The room was comfortable and a fair value, but a bit cramped for a family of five.

Service

9.0

The service was very helpful and friendly. The staff member even informed me that a taxi back from Fenway should cost around $12.00. However, they did caution about the neighborhood not being safe for walking outside the hotel.

Location

5.0

The location was not ideal, with dodgy characters in the area and noise disturbances from a nearby shelter. It was about 15 minutes from downtown, and there were issues with noise levels and safety concerns due to the surrounding homeless shelter and halfway house.

Dining

7.0

The dining options were good, but there could have been more variety for vegetarians. The space was a bit limited for the number of guests it served.

Facilities

8.0

The hotel offered various services like car hire, dry cleaning, housekeeping, laundry, and even a shuttle service. The free shuttle service was a convenient perk.

helpful service

problematic location

Philip

United States, May 2023

7.2/10

I was excited to stay at this hotel because the rates were very good for what they provided, but the room turned out to be disappointingly small. On the positive side, the room itself was very good, and the service was exceptional in assisting us with everything we needed, even refunding the money I spent on a taxi. However, the location was a bit tough due to noise from the nearby Boston medical center and lack of safety feeling. The dining options were rather poor, with limited dairy-free choices, but the facilities were sufficient for a comfortable stay.

Rooms

7.0

The room was very good, but small.

Service

9.0

The service was exceptional in assisting us with various needs.

Location

5.0

The location is tough due to noise and safety concerns.

Dining

5.0

The dining options were rather poor, limited dairy-free choices.